Privacy Policy

Effective Date: 8/1/2025
Governing Law: The laws of the State of West Virginia, United States of America. PetrockREI, LLC. DBA Rent Ready Property Services or known as

Rent Ready WV (“Company,” “we,” “our,” “us”) requires all visitors, clients, tenants, landlords, contractors, and any other users (“Users”) of our website, services, and communications to comply with this Privacy Policy. This Privacy Policy is legally binding. By accessing or using our website or services, you agree without exception to all terms contained herein.

1. Information We Collect

We collect and store the following information without exception:

• Full legal name

• Physical address, mailing address, and property address

• Email address

• Telephone numbers (mobile and landline)

• Lease information, tenant application information, and property ownership information

• Payment information, including bank account numbers and credit/debit card details

• Communication history, including SMS, phone calls, and emails

• IP addresses, browser details, and system usage data

2. Use of Information

We will use collected information for the following purposes only:

• To provide property management, rental, and handyman services

• To process payments and financial transactions

• To communicate via SMS, phone, email, or postal mail

• To send service updates, marketing, delivery notifications, and public service announcements related to rental and handyman work

• To enforce lease agreements, contracts, and company policies

• To comply with legal obligations in the State of West Virginia

3. Disclosure of Information

We will disclose information under the following conditions only:

• To employees, contractors, and vendors of Rent Ready WV for business purposes

• To collection agencies, courts, or attorneys for enforcement of agreements or debts

• To law enforcement, courts, or regulators when legally required in West Virginia

• To no other parties under any circumstances without explicit legal requirement

4. Data Retention

We retain all collected information indefinitely unless legally required to delete. Requests for deletion will be honored only if permitted by West Virginia law and if no active contracts, leases, debts, or obligations exist.

5. User Rights

Users may request a copy of their data in writing. Requests must be verified with legal identification. Requests for correction will be honored if verifiable. Opt-out of SMS and marketing communications is permitted by replying STOP or contacting us directly. Opt-out does not remove contractual obligations.

6. Security

We maintain commercially reasonable safeguards to protect information. No guarantee of absolute security is provided.

7. Jurisdiction

This Privacy Policy is governed solely by the laws of the State of West Virginia. Any disputes must be filed and resolved in courts located in West Virginia.